Terms & Conditions

Article 1 - Duration of Stay:

The customer signing the contract concluded for a fixed period cannot under any circumstances claim any right to remain in the premises.

Article 2 - Conclusion of the Contract:

The online reservation becomes effective once the customer has guaranteed it by valid credit card on the start date of the stay.

To confirm the reservation, a payment corresponding to 100% of the total amount of the reservation is requested and collected upon receipt. By this regulation, the customer confirms his full agreement with the general conditions specified below. Please note that without this payment within the deadline, the reservation is not confirmed and that, consequently, the owners reserve the right to recover the rooms.

The owners invite the customer to check the elements of the reservation:

- Their contact details and more particularly email address and mobile phone number in order to be reachable before and during the reservation.

- Their comments and if this reservation is a gift, the complete contact details of the beneficiaries so that the owners can establish a gift voucher if desired.

- The room reserved, the number of people, the arrival date, the departure date and the number of nights.

- The total price of the reservation: the amount indicated being breakfast included, excluding tourist tax (additional tax).

- The price does not include additional services.

Article 3 - Cancellation:

- Cancellation by the Customer:

a) In case of cancellation up to 30 days before the arrival date, 100% of the reservation amount will be refunded to the customer.

b) In the event of cancellation between 14 and 29 days before the arrival date, 50% of the reservation amount will be refunded to the customer.

c) In the event of cancellation less than 14 days before the arrival date or no-show, no refund will be made.

d) In the event of a shortened stay, the price corresponding to the cost of accommodation remains with the owners.

- Cancellation by Owners:

When, before the start of the stay, the owners cancel the stay for reasons beyond their control, they must inform the customer as quickly as possible by telephone or email. This will be reimbursed immediately for the amounts paid.

- Cancellation in the event of force majeure (natural disaster, pandemic, etc.):

In agreement with the client, the owners will agree to a postponement of the date within 12 months and now the same price which suits both parties.

- Cancellation Insurance :

No cancellation insurance is included in the prices. It is therefore strongly recommended to take out one at the time of booking. Changes to stay dates are not permitted.

- Modification of a Reservation :

Contact the owners. According to availability modification of a reservation is allowed up to 30 days before arrival. Modifications can not be made 29 days before arrival.

Article 4 - Arrival and Departure:

The client is welcomed on the specified day between 5 p.m. and 8 p.m. In the event of late arrival after 8 p.m., the customer must notify the owners. Rooms must be vacated by 10 a.m.

Article 5 - Breakfast:

Breakfast is served in a wicker basket and delivered to your room from 8 a.m., and in accordance to the schedule defined the day before. It can be consumed in the room or in the park.

Article 6 - Panier vigneron:

The panier vigneron is delivered in a wicker basket and left in your room according to the schedule defined the day before. It can be consumed in the room or in the park.

Article 7 – Regulations:

Payment to owners by credit card. American Express is not accepted. If payment is made using American Express an additional 5% charge will be added to the booking reservation.

Article 8 - Tourist Tax:

The tourist tax is a local tax that the customer must pay to the owners who then pay it to the Public Treasury.

Article 9 - Use of the Premises:

The client must respect the peaceful nature of the premises and use it in accordance for their intended purpose. The client undertakes to return the accommodation in good condition.

Article 10 - Animals:

The contract specifies that the client cannot stay in the company of a domestic animal. In the event of non-compliance with this clause by the client, the owner may refuse the animals. This refusal can in no case be considered as a modification or termination of the contract at the initiative of the owners, so that in the event of the client's departure, the price corresponding to the cost of accommodation remains with the owners.

Article 11 - Capacity:

The contract is established for a specific number of people. If the number of clients exceeds this number, the owners are able to refuse additional clients. This refusal can in no case be considered as a modification or breach of the contract at the initiative of the owners, so that in the event of the departure of a number of clients greater than those refused, the price corresponding to the cost of the accommodation remains with the owners.

Article 12 - Liability Insurance:

The customer is responsible for all damages arising from his fault. The tenant certifies that he is covered by civil liability insurance covering his own liability and that of the people accompanying him.

Article 13 - Disputes:

It is recommended to contact the Tourist Office which will intervene to promote the amicable settlement of disputes - if the complaint is made within the first three days after arrival, for any dispute concerning the inventory of fixtures or the descriptive state, - at the end of the stay for all other disputes. For all disputes arising from the execution or interruption of this contract, only the Courts within the jurisdiction of the location of the building subject to rental have jurisdiction.